Shipping Policy

Updated: July 16, 2026

Shipping Policy

Thank you for shopping with Alluring Tranquility. We are committed to processing and shipping your order as quickly and carefully as possible. Please review our Shipping Policy before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment has been successfully received.

Business days are Monday through Friday, excluding U.S. federal holidays.

During periods of high order volume, holidays, new product launches, or promotional events, processing times may be extended. If a significant delay occurs, we will make reasonable efforts to notify you using the email address provided with your order.

Shipping Destinations

We proudly ship to customers within:

  • The United States

  • International destinations where shipping services are available

Some countries may have import restrictions that prevent us from shipping certain products. If we are unable to fulfill your order due to shipping restrictions, you will be notified and refunded.

Shipping Rates

Shipping charges are calculated during checkout based on factors including:

  • Shipping destination

  • Package weight

  • Package dimensions

  • Shipping method selected

  • Carrier rates

Applicable taxes, customs fees, duties, or import charges are not included unless specifically stated during checkout.

Estimated Delivery Times

Delivery times begin after your order has been processed.

Estimated delivery times are:

United States

  • Standard Shipping: Approximately 3–7 business days

  • Expedited shipping options may be available during checkout.

International Orders

Delivery times vary by destination and customs processing but generally range from 7–21 business days.

These timeframes are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 24 hours for tracking information to update after your shipment has been processed by the carrier.

Shipping Carriers

We work with reputable shipping carriers, which may include:

  • USPS

  • UPS

  • FedEx

  • DHL

  • Other regional or international carriers

Carrier selection may vary depending on destination, package size, and shipping method selected.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect shipping address is entered, please contact us immediately at faith@alluringtranquility.com.

If your order has not yet shipped, we will make every reasonable effort to update the address.

Once an order has been shipped, we cannot guarantee that address changes will be possible.

Additional shipping charges resulting from incorrect addresses may be the customer's responsibility.

Lost, Missing, or Stolen Packages

Once a package has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

If your package is:

  • Lost

  • Delayed

  • Marked as delivered but cannot be located

  • Stolen after delivery

Please:

  1. Check around your delivery location.

  2. Verify your shipping address.

  3. Contact the shipping carrier.

  4. Contact us so we can assist with the claims process when appropriate.

While we are happy to assist, Alluring Tranquility cannot guarantee reimbursement for packages that carriers mark as successfully delivered.

Damaged Shipments

If your order arrives damaged:

Please notify us within 7 days of delivery by emailing faith@alluringtranquility.com.

Include:

  • Your order number

  • Photos of the damaged item(s)

  • Photos of the shipping box

  • Photos of the shipping label

  • A brief description of the damage

Depending on the circumstances, we may provide:

  • A replacement

  • Store credit

  • A refund

  • Other appropriate resolution

International Shipping

International customers are responsible for any applicable:

  • Customs duties

  • Import taxes

  • Brokerage fees

  • VAT or GST

  • Government fees

These charges are determined by your country's customs authority and are not controlled by Alluring Tranquility.

We recommend contacting your local customs office before placing an international order if you have questions regarding import fees.

Customs Delays

International shipments may be delayed due to customs inspections or government processing.

Unfortunately, these delays are beyond our control and are not considered shipping defects.

Refused Shipments

If an international or domestic shipment is refused by the customer or returned because it was unclaimed, the customer may be responsible for:

  • Return shipping fees

  • Customs charges

  • Carrier penalties

  • Restocking fees, where permitted by law

These amounts may be deducted from any eligible refund.

Multiple Shipments

Occasionally, orders containing multiple items may arrive in separate shipments.

This may occur because items are packaged separately, sourced from different inventory locations, or shipped using different carriers.

You will not be charged additional shipping solely because your order is divided into multiple shipments.

Force Majeure

Shipping times may be affected by circumstances beyond our reasonable control, including but not limited to:

  • Severe weather

  • Natural disasters

  • Customs inspections

  • Transportation disruptions

  • Labor strikes

  • Supply chain interruptions

  • Government actions

  • Public health emergencies

We appreciate your patience during these events.

Changes to This Policy

We reserve the right to modify this Shipping Policy at any time.

Changes become effective immediately upon posting to our Website.

Contact Us

If you have questions regarding shipping, please contact us.

Alluring Tranquility

Mapleton, Minnesota 56065

Email: faith@alluringtranquility.com

Phone: (323) 813-4164

We appreciate your business and thank you for choosing Alluring Tranquility.