Return & Refund Policy

Updated: July 16, 2026

Return & Refund Policy

At Alluring Tranquility, we want you to be satisfied with your purchase. If you are not completely happy with your order, we're here to help. Please read the following policy carefully before requesting a return or refund.

Eligibility for Returns

Most items purchased from www.alluringtranquility.com may be returned within 30 days of the delivery date.

To qualify for a return, an item must:

  • Be unused and in its original condition.

  • Be returned in its original packaging whenever possible.

  • Include all accessories, tags, inserts, or promotional items that came with the purchase.

  • Be accompanied by proof of purchase or order number.

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

For health, hygiene, and customization reasons, the following items are not eligible for return or refund unless they arrive damaged or defective:

  • Opened or used skincare products

  • Personalized or custom-made items

  • Gift cards

  • Digital downloads (if offered)

  • Clearance or final sale items, unless required by law

If you are unsure whether an item qualifies for return, please contact us before sending it back.

Return Process

To begin a return:

  1. Contact us at faith@alluringtranquility.com within 30 days of receiving your order.

  2. Include:

    • Your full name

    • Order number

    • Item(s) you wish to return

    • Reason for the return

  3. Wait for return instructions before shipping your item.

Returns sent without prior authorization may experience delays in processing.

Return Shipping

Customers are responsible for all return shipping costs unless:

  • The wrong item was shipped.

  • The item arrived damaged.

  • The item is defective.

  • The return is required under applicable consumer protection laws.

We recommend using a shipping service that provides tracking and insurance for valuable items. Alluring Tranquility is not responsible for returns lost or damaged during transit.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method used for the purchase.

Please allow 5–10 business days after approval for your financial institution to process and post the refund. Processing times may vary depending on your payment provider.

Original shipping charges are non-refundable unless the return is the result of our error or required by law.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If you receive:

  • A damaged item

  • A defective product

  • The wrong item

  • An item with missing parts

Contact us within 7 days of delivery at faith@alluringtranquility.com.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the item and packaging

We may offer, at our discretion:

  • A replacement

  • A store credit

  • A full or partial refund

Exchanges

We currently do not offer direct exchanges.

If you would like a different item, please return the eligible item according to this policy and place a new order through our Website.

Order Cancellations

Orders may be canceled only if they have not yet entered processing or shipped.

Because orders are processed quickly, we cannot guarantee cancellation requests.

If your order has already shipped, it will be subject to this Return & Refund Policy.

Refused Deliveries

If an order is refused or returned due to:

  • An incorrect shipping address provided by the customer

  • Failure to claim the package

  • Refusal to accept delivery

Any return shipping fees or carrier charges may be deducted from the refund amount.

International Returns

Customers outside the United States are responsible for:

  • Return shipping costs

  • Customs fees

  • Duties

  • Taxes

  • Import charges associated with returning merchandise

Original customs duties and taxes paid are generally non-refundable by Alluring Tranquility.

Gift Returns

If an item was purchased as a gift, the refund will generally be issued to the original purchaser using the original payment method.

Fraud Prevention

To protect our customers and business, we reserve the right to refuse returns or refunds that appear to involve fraud, abuse of our return policy, excessive return activity, or misuse of our products.

Changes to This Policy

We reserve the right to modify this Return & Refund Policy at any time. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Return & Refund Policy, please contact us:

Alluring Tranquility
Mapleton, Minnesota 56065

Email: faith@alluringtranquility.com

Phone: (323) 813-4164

We appreciate your business and will make every reasonable effort to ensure your shopping experience is positive.